Please don’t buy Topsoil on the price alone (of course we would say that..)
Hear us out.
Topsoil isn’t cheap, but that doesn’t mean you should be settling with the cheapest provider. Unlike most other goods, whether it be gardening gloves, plants, flowers, etc. Topsoil is delivered using a large, heavy vehicle, which can’t access every single residential road. Alongside this, the heavy bulk bags can’t be picked up and dropped off as easily as small garden centre soil bags.
If I haven’t put you off buying Topsoil, let’s talk about things to consider when buying it.
Tracking
Heavy goods are delivered using big heavy vehicles. There are few networks that offer tracking, especially not to the extent of the delivery networks we use. We can chase an ETA (estimated time of delivery) for you. The depots will come back to us with a 2 hour time frame that we will then pass back onto yourself.
Alongside this, the drivers are instructed to call you before delivery to let you know when they are on the way!
This superior service can cost a pretty penny - thankfully we deliver a lot of pallets and we have good relationships with the hundreds of depots within the network.
Delivery Times
For the majority of the country, we can offer an AM service, which will guarantee your product is delivered between 9am - 1pm. Yes this service costs, and yes it’s an additional service, but the option is there. Booking one couldn't be easier though. Before you place your order, call our Sales team on 01785 850 653 and request this service.
Problem Resolving
Drivers have roughly 20 minutes on each delivery, so if there’s an issue, we are notified by the depot and we kick into gear to get the matter resolved. Whether that be to instruct the driver to leave it in a safe place, or to contact you, the customer. This is a very simple service we offer, but it’s important to us that we do as much as possible to get your product delivered.